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Last validated: Jan 5, 2026
\nWhen we discover issues that affect your tailnet, and we have your contact information, we\r\nwill contact you. For example, if a security issue affects your tailnet and we have a security\r\ncontact email for you, we will send you an email.
\nYou can add, review, and update your account changes, configuration issues, and security issues\r\ncontacts in the Contact preferences page of the admin console, if you have a\r\nuser role that is permitted access. For information about updating your billing contact,\r\nrefer to Billing email.
\nYou cannot disable or unsubscribe from account changes, configuration issues, security issues, or billing emails. These emails notify you about transactional events; they are not marketing emails.
\nIf you are using GitHub as your identity provider, we have no contact email information unless you\r\nadd an email address to your contact preferences.
\nThe types of contact emails are for account changes, configuration issues, security issues, and billing.\r\nA billing email is not enabled unless you're on a paid Tailscale plan.
\nIf you do not set an email for a contact type, Tailscale sends emails to the tailnet owner address by default.
\nTailscale uses the account changes email for notifications about changes to your account. For example, approvals for access to new features requests, or changes to rate limits.
\nTailscale uses the configuration issues email for notifications if there is an issue with your tailnet configuration. For\r\nexample, you have a tailnet policy file misconfiguration.
\nTailscale uses the security issues email for notifications about security issues affecting your tailnet. For\r\nexample, if we need to email a security bulletin for an issue that affects you.
\nTailscale uses the billing email to send you invoices and other billing-related email. If you are not paying for a paid Tailscale plan, a billing email does not exist for your tailnet.
\nYou need to be an Owner, Admin, or IT admin of a tailnet to update the account email.
\nOpen the Contact preferences page in the admin console.
\nIn the Account changes text box, enter an email address.
\nSelect Save.
\nYou'll receive a verification URL at the new email address.
\nOnce you have verified the new email address, Tailscale will use it for future account changes emails.
\nYou need to be an Owner, Admin, or IT admin of a tailnet to update the support email.
\nOpen the Contact preferences page in the admin console.
\nIn the Configuration issues text box, enter an email address.
\nSelect Save.
\nYou'll receive a verification URL at the new email address.
\nOnce you have verified the new email address, Tailscale will use it to send future support issue emails.
\nYou need to be an Owner or Admin of a tailnet to update the security email.
\nOpen the Contact preferences page in the admin console.
\nIn the Security issues text box, enter an email address.
\nSelect Save.
\nYou'll receive a verification URL at the new email address.
\nOnce you have verified the new email address, Tailscale will use it to send future security issue emails.
\nFor information about updating your billing contact preference, refer to Billing email.
\nIn configuration audit logging, Tailscale records an action in your audit log whenever there's a change to a contact preference. Tailscale records the update and the verification.\r\nThe log entry will show who performed the action and when the action occurred. For a contact preference update, the log entry will also show both the new value and old value for the email address.
\nsecurity@example.com, instead of alice@example.com, for security issue notifications.Ask AI
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