{"slug":"reached-use-limit","title":"Reached use limit","tags":["tailscale","admin"],"agent_summary":"Last validated: Jul 31, 2025","trigger_phrases":[],"runnable":false,"markdown":"\r\n# Reached use limit\r\n\r\nLast validated: Jul 31, 2025\r\n\r\nThis topic explains a message that may appear in the Tailscale admin console and the actions you can take to address it. For a list of currently documented messages in the Tailscale admin console and client, refer to the main [Messages](https://tailscale.com/docs/reference/messages) topic.\r\n\r\n## [Message displayed in the admin console](https://tailscale.com/docs/reference/messages/console/reached-use-limit\\#message-displayed-in-the-admin-console)\r\n\r\n> Reached use limit\r\n\r\n## [Why you're seeing this message](https://tailscale.com/docs/reference/messages/console/reached-use-limit\\#why-youre-seeing-this-message)\r\n\r\nThis issue can occur for the following reasons:\r\n\r\n- You are trying to add more users than your current plan permits. This is most common with tailnets on the Personal plan. The Personal plan gives you six free users.\r\n- Your account was not properly updated after a plan change. For example, when upgrading from the Personal plan to the Standard plan.\r\n- Your organization's policies might have a usage that is limiting or preventing access to the tailnet.\r\n\r\n## [What to do](https://tailscale.com/docs/reference/messages/console/reached-use-limit\\#what-to-do)\r\n\r\nHere are some things you can try to resolve this issue:\r\n\r\n- If your tailnet is on the Personal plan, you can upgrade your plan to accommodate more users. Alternatively, you can remove unnecessary users and add new users.\r\n- If you are seeing this message for a tailnet on the Standard, Premium, or Enterprise plans, there is likely a configuration issue with your account, as there are no user limits for these plans. To resolve this issue, contact [Tailscale Support](https://tailscale.com/support).\r\n- Contact your IT administrator to determine if there are restrictions related to Tailscale authentication for your custom/private domain.\r\n\r\n## [Additional information](https://tailscale.com/docs/reference/messages/console/reached-use-limit\\#additional-information)\r\n\r\n- For information about the plans we offer, refer to our [Pricing](https://tailscale.com/pricing) page.\r\n- For information about upgrading, refer to [Upgrade your plan](https://tailscale.com/docs/account/manage-plans/upgrade-plan).\r\n\r\n![Project Logo](https://cdn.brandfetch.io/tailscale.com/fallback/lettermark/theme/dark/h/256/w/256/icon?c=1bfwsmEH20zzEfSNTed)\r\n\r\nAsk AI\r\n\r\nreCAPTCHA\r\n\r\nRecaptcha requires verification.\r\n\r\nprotected by **reCAPTCHA**\r\n","html":"<h1>Reached use limit</h1>\n<p>Last validated: Jul 31, 2025</p>\n<p>This topic explains a message that may appear in the Tailscale admin console and the actions you can take to address it. For a list of currently documented messages in the Tailscale admin console and client, refer to the main <a href=\"https://tailscale.com/docs/reference/messages\">Messages</a> topic.</p>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/reached-use-limit#message-displayed-in-the-admin-console\">Message displayed in the admin console</a></h2>\n<blockquote>\n<p>Reached use limit</p>\n</blockquote>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/reached-use-limit#why-youre-seeing-this-message\">Why you're seeing this message</a></h2>\n<p>This issue can occur for the following reasons:</p>\n<ul>\n<li>You are trying to add more users than your current plan permits. This is most common with tailnets on the Personal plan. The Personal plan gives you six free users.</li>\n<li>Your account was not properly updated after a plan change. For example, when upgrading from the Personal plan to the Standard plan.</li>\n<li>Your organization's policies might have a usage that is limiting or preventing access to the tailnet.</li>\n</ul>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/reached-use-limit#what-to-do\">What to do</a></h2>\n<p>Here are some things you can try to resolve this issue:</p>\n<ul>\n<li>If your tailnet is on the Personal plan, you can upgrade your plan to accommodate more users. Alternatively, you can remove unnecessary users and add new users.</li>\n<li>If you are seeing this message for a tailnet on the Standard, Premium, or Enterprise plans, there is likely a configuration issue with your account, as there are no user limits for these plans. To resolve this issue, contact <a href=\"https://tailscale.com/support\">Tailscale Support</a>.</li>\n<li>Contact your IT administrator to determine if there are restrictions related to Tailscale authentication for your custom/private domain.</li>\n</ul>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/reached-use-limit#additional-information\">Additional information</a></h2>\n<ul>\n<li>For information about the plans we offer, refer to our <a href=\"https://tailscale.com/pricing\">Pricing</a> page.</li>\n<li>For information about upgrading, refer to <a href=\"https://tailscale.com/docs/account/manage-plans/upgrade-plan\">Upgrade your plan</a>.</li>\n</ul>\n<p><img src=\"https://cdn.brandfetch.io/tailscale.com/fallback/lettermark/theme/dark/h/256/w/256/icon?c=1bfwsmEH20zzEfSNTed\" alt=\"Project Logo\"></p>\n<p>Ask AI</p>\n<p>reCAPTCHA</p>\n<p>Recaptcha requires verification.</p>\n<p>protected by <strong>reCAPTCHA</strong></p>\n"}