{"slug":"you-dont-have-access-to-the-admin-console","title":"You don't have access to the admin console","tags":["tailscale","access-control","admin"],"agent_summary":"Last validated: Aug 20, 2025","trigger_phrases":[],"runnable":false,"markdown":"\r\n# You don't have access to the admin console\r\n\r\nLast validated: Aug 20, 2025\r\n\r\nThis topic explains a message that may appear in the Tailscale admin console and the actions you can take to address it. For a list of currently documented messages in the Tailscale admin console and client, refer to the main [Messages](https://tailscale.com/docs/reference/messages) topic.\r\n\r\n## [Message displayed in the admin console](https://tailscale.com/docs/reference/messages/console/no-access\\#message-displayed-in-the-admin-console)\r\n\r\n> You don't have access to the admin console.\r\n>\r\n> Your account is not an administrator for the `<example.com>` network. You can access this network using the Tailscale app, but you're not allowed to manage network settings.\r\n\r\n## [Why you're seeing this message](https://tailscale.com/docs/reference/messages/console/no-access\\#why-youre-seeing-this-message)\r\n\r\nThis error message displays when a user has a Tailscale user role of Member. This role has no access to the admin console.\r\n\r\n## [What to do](https://tailscale.com/docs/reference/messages/console/no-access\\#what-to-do)\r\n\r\nHere are some things you can try to resolve this issue:\r\n\r\n- Change the user role from Member to the necessary role they need for the tailnet. A user with the Owner, Admin, or IT admin role has the necessary permissions to change user roles.\r\n- If you require admin console access and are unable to contact a member who does has access, contact [Tailscale Support](https://tailscale.com/support). You will be required to provide the text record (TXT record) for your domain as proof of domain ownership and administrative authority for the tailnet.\r\n\r\n## [Additional information](https://tailscale.com/docs/reference/messages/console/no-access\\#additional-information)\r\n\r\n- For information about user types and access, refer to [User roles](https://tailscale.com/docs/reference/user-roles).\r\n- For information about changing a user's role, refer to [Changing user roles](https://tailscale.com/docs/features/sharing/how-to/change-role).\r\n\r\n![Project Logo](https://cdn.brandfetch.io/tailscale.com/fallback/lettermark/theme/dark/h/256/w/256/icon?c=1bfwsmEH20zzEfSNTed)\r\n\r\nAsk AI\r\n\r\nreCAPTCHA\r\n\r\nRecaptcha requires verification.\r\n\r\nprotected by **reCAPTCHA**\r\n","html":"<h1>You don't have access to the admin console</h1>\n<p>Last validated: Aug 20, 2025</p>\n<p>This topic explains a message that may appear in the Tailscale admin console and the actions you can take to address it. For a list of currently documented messages in the Tailscale admin console and client, refer to the main <a href=\"https://tailscale.com/docs/reference/messages\">Messages</a> topic.</p>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/no-access#message-displayed-in-the-admin-console\">Message displayed in the admin console</a></h2>\n<blockquote>\n<p>You don't have access to the admin console.</p>\n<p>Your account is not an administrator for the <code>&#x3C;example.com></code> network. You can access this network using the Tailscale app, but you're not allowed to manage network settings.</p>\n</blockquote>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/no-access#why-youre-seeing-this-message\">Why you're seeing this message</a></h2>\n<p>This error message displays when a user has a Tailscale user role of Member. This role has no access to the admin console.</p>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/no-access#what-to-do\">What to do</a></h2>\n<p>Here are some things you can try to resolve this issue:</p>\n<ul>\n<li>Change the user role from Member to the necessary role they need for the tailnet. A user with the Owner, Admin, or IT admin role has the necessary permissions to change user roles.</li>\n<li>If you require admin console access and are unable to contact a member who does has access, contact <a href=\"https://tailscale.com/support\">Tailscale Support</a>. You will be required to provide the text record (TXT record) for your domain as proof of domain ownership and administrative authority for the tailnet.</li>\n</ul>\n<h2><a href=\"https://tailscale.com/docs/reference/messages/console/no-access#additional-information\">Additional information</a></h2>\n<ul>\n<li>For information about user types and access, refer to <a href=\"https://tailscale.com/docs/reference/user-roles\">User roles</a>.</li>\n<li>For information about changing a user's role, refer to <a href=\"https://tailscale.com/docs/features/sharing/how-to/change-role\">Changing user roles</a>.</li>\n</ul>\n<p><img src=\"https://cdn.brandfetch.io/tailscale.com/fallback/lettermark/theme/dark/h/256/w/256/icon?c=1bfwsmEH20zzEfSNTed\" alt=\"Project Logo\"></p>\n<p>Ask AI</p>\n<p>reCAPTCHA</p>\n<p>Recaptcha requires verification.</p>\n<p>protected by <strong>reCAPTCHA</strong></p>\n"}